How to get help:
Check out the knowledge base
(free)
Available 24 hours a day,
it contains hundreds of articles.
→ You can access it
via the Help > Knowledge Base menu of your software or at officemaker.ch/help.
Check out the manual
(free)
→ You can access it
via the Help > Consult the manual menu.
Call our hotline
(for a simple question solved in minutes)
It is available on weekdays
from 9:00 a.m.to 12:00 p.m. and from 2:00 p.m. to 5 p.m.
→ The phone number to call is displayed in the
dialog box that appears when you select
Help > Question for technical help.
*Free if you have a subscription,
otherwise the call is charged.
Book an appointment
(paid service)
For a more specific question requiring
a detailed response from a specialist.
→ You can access to our calendar via the
Help > Book an appointment menu.
Notice
In general, all interventions by our specialists are subject to billing or consumption of a Support Credit.
However, at the end of the intervention, the specialist may deduct part of the time billed if it was spent resolving a software-related issue.
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More information on the many services we offer.
Our technical service uses TeamViewer remote maintenance software to assist you. You can download this software free of charge by clicking on one of the following links:
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